Web Content Moderator
- Moderate all user generate contents such as advertisements, images, comments, reviews, forums etc.
- Communicate and notify users whenever necessary through sms and e-mail etc.
- Provide excellent customer service. E.g. attend to user’s feedback and complaints
- Consolidate feedback and provide solutions to enhance user experience
- Diploma / SPM in any related field
- Proficient in MS Excel and MS Office
- Previous understanding/experience in the customer service field is an advantage
- Competent in handling complicated customers
Note: Training will be provided for successful candidate