Customer Care Consultant

  • Sales
  • Singapore, Singapore

Customer Care Consultant

Job description

  • Handle inbound and outbound customers’ inquiries both telephonically and by email/tickets and provide resolution via working closely with the relevant stakeholders (Sales/Product/Technical)
  • Occasional office on-site training and guidance for new agents
  • Provide other administrative support to the team


  • Possess at least 2 years of relevant working experience, preferably in a Contact Centre environment
  • Fluent in both English and Mandarin (to liaise with Mandarin speaking clients)
  • Meticulous, independent, and have strong interpersonal and communication skills

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